Safety Training including Human Factors Continuation

Learning Objectives:

Upon successful completion of this module, participant is able to:

·         Identify potential hazards in aviation maintenance environments;

·         Apply risk management techniques to enhance workplace safety;

·         Evaluate safety systems for effectiveness and improvements;

·         Recognize the significance of trust, fairness, and a commitment to safety in fostering a safe work culture;

·         Adapt to changing circumstances and new safety measures to maintain safety standards;

·         Enhance safety awareness and make informed, safe choices in behavior;

·         Access, interpret, and apply safety-related information for informed decision-making;

·         Gain a comprehensive understanding of safety management, including hazard identification, risk control, and promoting a safety-focused culture.

Learning objectives are to be achieved through the following topics:

1.      Hazard Identification

2.      Safety Risk Assessment

3.      Risk Mitigation and Management

4.      Effectiveness of Safety Risk Management

5.      Justness/Trust

6.      Commitment to Safety

7.      Adaptability

8.      Awareness

9.      Behavior

10.  Information

Learning Objectives:

Upon successful completion of this module, participant is able to:

·         Understand key error models and theories in safety and risk management;

·         Differentiate between execution errors, planning errors, and violations in maintenance tasks, and recognize their implications;

·         Explain effective measures for avoiding and managing errors, emphasizing the importance of procedures and user-friendly information;

·         Analyze the role of human factors such as vision, hearing, information processing, memory, and judgment in aircraft maintenance tasks;

·         Recognize the significance of attention, perception, and situational awareness in maintaining safety during maintenance tasks;

·         Describe the importance of physical and mental well-being, including the impact of stress and fatigue on job performance;

·         Explain the potential risks associated with substance use (alcohol, medication, drugs) and their impact on safety and performance.

Learning objectives are to be achieved through the following topics:

1.      Error Models and Theories

2.      Types of Errors in Maintenance Tasks

3.      Violations & Implications of Errors

4.      Avoiding and Managing Errors

5.      Human Reliability, Vision & Hearing

6.      Information-Processing

7.      Attention, Perception & Situational Awareness

8.      Memory

9.      Claustrophobia and Physical Access

10.  Motivation

11.  Fitness & Health

12.  Stress, Fatigue & Physical work

13.  Workload management & Repetitive Tasks/Complacency

14.  Alcohol, medication, drugs

Learning Objectives:

Upon successful completion of this module, participant is able to:

·         Identify and respond to peer pressure and group dynamics in the aircraft maintenance environment, prioritizing safety above all;

·         Recognize various stressors in the workplace, understand their impact, and implement strategies to manage stress effectively;

·         Navigate time pressure and deadlines while maintaining a commitment to safety and quality;

·         Manage high workloads and a lack of manpower, ensuring safety remains a top priority;

·         Adapt to shift work challenges, prioritize sleep and well-being, and maintain alertness during

·         unconventional hours;

·         Recognize the impact of noise, fumes, lighting, climate, and temperature on work performance, taking appropriate precautions to ensure safety;

·         Mitigate distractions and interruptions, maintaining focus on tasks critical to aircraft safety and reliability.

Learning objectives are to be achieved through the following topics:

1.      Peer pressure

2.      Stressors

3.      Time pressure and deadlines

4.      Workload & Lack of Manpower

5.      Shift work

6.      Noise and fumes

7.      Illumination

8.      Climate and temperature

9.      Motion and vibration

10.  Complex systems

11.  Other hazards in the workplace

12.  Distractions and Interruptions

Learning Objectives:

Upon successful completion of this module, participant is able to describe:

·         The importance of visual inspection in ensuring aircraft airworthiness, emphasizing the need for clear vision and sustained concentration;

·         The significance of meticulous work logging, accurate documentation, and the maintenance of clear and organized records for safety;

·         The importance of adhering to standardized procedures;

·         The critical role of accessible and reliable technical documentation in maintenance safety;

·         The prioritization of critical maintenance tasks, double-checking work, and prompt resolution of discrepancies during these tasks;

·         The essential role of communication during shift/task handovers, emphasizing clear information transfer regarding task status and potential issues;

·         The pivotal role of effective communication, the use of reliable channels for sharing information, and the importance of fostering cultural awareness for a safe workspace;

Learning objectives are to be achieved through the following topics:

1.      Visual inspection

2.      Work logging and recording

3.      Procedure - practice/mismatch/norms

4.      Technical documentation - access and quality

5.      Critical maintenance tasks and error-capturing methods (independent inspection, reinspection, etc.)

6.      Shift/task handover

7.      Dissemination of information

8.      Cultural differences

Learning Objectives:

Upon successful completion of this module, participant is able to describe:

·         Demonstrate responsibility for health and safety, recognizing your influence on the well-being of colleagues and embracing measures that protect health and safety;

·         Explain the role of effective management, supervision, and leadership in fostering a safety-focused aviation maintenance environment, emphasizing open communication and a culture of collaboration;

·         Prioritize safety in every decision-making process, considering information gathering, outcome assessment, and safety implications in all choices;

·         Recognize the importance of staying current in aviation maintenance, continuously seeking updated information and recurrent training to ensure adherence to evolving technologies, regulations, and safety practices;

·         Identify error-provoking behaviors and employ strategies to avoid them, while also understanding the significance of assertiveness, safety policies, just culture principles, internal safety reporting schemes, and the investigation process in maintaining a safe and transparent aviation maintenance environment.

Learning objectives are to be achieved through the following topics:

1.      Responsibility

2.      Management, Supervision and Leadership

3.      Decision-Making

4.      Keeping Up To Date; Currency

5.      Avoiding Error-Provoking Behavior

6.      Assertiveness

7.      Safety Policy And Objectives, Just Culture Principles

8.      Reporting Errors and Hazards, Internal Safety

9.      Reporting Scheme

10.  Investigation Process